Registering with us or subscribing to our service means you agree to our refund policy, we have enacted refund policy to provide better user experience, the policy is based on some guidances and information that you are meant to follow. Kindly read it carefully to avoid any issues that may arise. This policy can be changed at any time with or without any notice.
Hostdoze offers 24-hour money-back guarantee on RDP (Remote Desktop) plans and 3-day on VPS plans, which let users to test our services without any risk. However, we do not offer any kind of refund on dedicated servers.
To process the refund for RDP and VPS plans, the user must provide a conclusive reason, we will try to resolve the issue or a refund will be issued.
You are no longer guaranteed a refund if you violate our TOS, we may still provide a partial refund but we are not obligated to do so if you have used the service for criminal activities.
All advance deposits are not eligible for refund, you can either use it for ordering new services or paying your existing invoices.
Please allow up to 24 hours for the refund to be given, all refunds will be processed through the same payment processor that you've used to pay the invoice in first place. In case we are not able to refund any payment via payment processor due to any reason, then refund amount will be posted as funds to the client's account.